Mailchimp Integration improvements / Other Email Marketing Platforms - Integration
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Paul
It would be useful to have certain data fields mapped to improve the functionality of MailChimp - this is an example of the data populated via sign-up at the point of purchase (we seem to have a bug with purchase data, which we have raised separately with the helpdesk) - the address data is populating in on data field of "Address". It is also defaulting to the USA, we only operate in the UK. It would be better for address data fields to be mapped individually to "Address 1", "Address 2", "City", "County", "Country" and "Postcode" so that we can segment based on locality to stores etc.
Neil McQuillan - CEO Citrus-Lime
The new integration fully supports:
- Accurate Customer Rewards balances so these can be used in Email Marketing
- Basket abandonment emails, these are automatically setup as part of onboarding
- All orders from Cloud POS are uploaded when the item sold is live in ecommerce, this includes Find and Filter information so you can create workflows when specific types of items are sold instore or online
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Patrick Clapp
Neil McQuillan - CEO Citrus-Lime Wooooo! Let's go!
Neil McQuillan - CEO Citrus-Lime
Merged in a post:
Add more Find and Filter Options to Mailchimp
C
Chris
Currently MailChimp only Shows the Brand and Item Group i.e. Paramo | Jackets & Gilets.
It would be good if we could set up purchase activity triggers for say Waterproof Jackets, so then we could bother people about Nikwax, Waterproof Trousers etc etc.
Thanks
Neil McQuillan - CEO Citrus-Lime
Merged in a post:
MailChimp API
R
Richard Horsley
Please can we make the MailChimp API call 'real-time' if its not already. When talking to Support team I was told new customers who create accounts via ecomm are only passed to MC via a batch process. This means they have to wait for confirmation of their account creation/welcome email.
Faling this could you make it poll at least every 15 or 30 mins.
Thanks
Neil McQuillan - CEO Citrus-Lime
Merged in a post:
Mailchimp - SMS Marketing Platform integration
Shirin Sadr
Painfully, Mailchimp only offers this function in the US otherwise it could potentially have been just an amendment to opt in wording and we'd be able to utilise SMS marketing with the data we are already feeding to Mailchimp.
But alas, we can't. Therefore my suggestion is to look into a partner integration that enables SMS direct marketing. Very useful in this era when a lot of shopping is done on mobile, and typically its something that yields a lot of success for marketers, similar to push notifications.
It would of course require opt in and subscriber management as with an email marketing platform. This suggestion really leads on to another suggestion I'm sure I've published somewhere on canny, that we find an alternative to mailchimp that has smarter capabilities when it comes to marketing automation such as Klaviyo.
Neil McQuillan - CEO Citrus-Lime
Merged in a post:
Enhanced Mailchimp integration
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Patrick Clapp
Currently it seems like mailchimp utilizes the ecom data alone to build audiences. Allowing that integration to utilize customer reports and the workshop module would make the integration far more beneficial to shops that want to expand their email marketing.
- Building audiences with "who bought what" report
- Audiences utilizing customer rewards reports, especially around planned sales/double points weekends, etc
- top customer reports, offering specials, additional incentives, customer appreciation, etc.
- workshop audiences for firmware updates on ebikes, service bulletins and warranties
Neil McQuillan - CEO Citrus-Lime
Here is a screenshot of our partners new Omnisend integration working live with our first beta customer.
Neil McQuillan - CEO Citrus-Lime
This maybe of interest the development is by a third party developer but thru a partnership with Onmisend there are no costs for integration from either Citrus-Lime or Turbo (the development house)
You'll shortly be able to paid a £1 fee to register interest in the service and initial setup. The Onisend account needs to be created by the integration so if you have one already we don't currently have a process for adding them, so wise not to signup for Omnisend at this stage. No timeline as yet but work is progressing apace.
Neil McQuillan - CEO Citrus-Lime
This maybe of interest the development is by a third party developer but thru a partnership with Onmisend there are no costs for integration from either Citrus-Lime or Turbo (the development house)
You'll shortly be able to paid a £1 fee to register interest in the service and initial setup. The Onisend account needs to be created by the integration so if you have one already we don't currently have a process for adding them, so wise not to signup for Omnisend at this stage. No timeline as yet but work is progressing apace.
Neil McQuillan - CEO Citrus-Lime
This maybe of interest the development is by a third party developer but thru a partnership with Onmisend there are no costs for integration from either Citrus-Lime or Turbo (the development house)
You'll shortly be able to paid a £1 fee to register interest in the service and initial setup. The Onisend account needs to be created by the integration so if you have one already we don't currently have a process for adding them, so wise not to signup for Omnisend at this stage. No timeline as yet but work is progressing apace.
Neil McQuillan - CEO Citrus-Lime
This maybe of interest the development is by a third party developer but thru a partnership with Onmisend there are no costs for integration from either Citrus-Lime or Turbo (the development house)
You'll shortly be able to paid a £1 fee to register interest in the service and initial setup. The Onisend account needs to be created by the integration so if you have one already we don't currently have a process for adding them, so wise not to signup for Omnisend at this stage. No timeline as yet but work is progressing apace.
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