Citrus-Lime Backoffice

At the moment, A4 receipts do not have the option to configure the font size and therefore you have to use the default. It is incredibly difficult to read and we have had complaints from staff and retailers! It would be great if the font size could be increased to a generic readability if not configurable.

Did you know: When you book a Purchase Order in to stock the Supplier Costs are overwritten to the Purchase Order Cost price. This causes us all sorts of problems. We put a lot of effort into keeping the Supplier Costs accurate. We can't use SIM for this as SIM cost prices are not accurate for us so we run them manually so that when a Purchase Order is raised it has the correct cost price on it. Pre-orders, staff purchases, special deals, bulk purchases etc all have lower prices on the Purchase Order. When they are booked in to stock the Average Cost prices are updated correctly and accurately and work very well. The actual Supplier Cost price is then also updated meaning that any further Purchase Order raised will have an incorrect and too low price on it. What is needed is an option when booking in Purchase Orders to update average costs (as the system currently does very well) but to please leave the supplier cost price alone. The default option should be set in Configuration for the company with a tick option to change this on every Purchase Order (if you need to).

Currently all stock of an item can only be assigned to a single BIN location. It would be more realistic to allow items to be assigned to multiple BIN locations in various quantities. Using the wizard we can only assign ALL of an item to a BIN location but we need to select the quantity to be assigned so the missing column in the wizard is 'Quantity'.

There's no tax on shipping in the US, so having to set the 'Shipping ex. tax', then set a tax percentage (which is always zero) adds an unnecessary step. Can this be hidden/removed for US stores, so that you can just enter the shipping cost straight away?

Transfers are something that, in our opinion, take longer than they need to. Currently there are 4 steps in this and they don't flow together correctly for us. See the link for a 'quick' transfer: https://www.loom.com/share/9a42e672a3c54560a00e0e679c221a70 I would like to see the following adjusted: First 'Create Transfer' button click - could this not take you straight to the new transfer without needing to click the link? Clicking 'mark as placed' goes straight to 'book out' page for the transfer (far more common then not booking it out there and then) rather than clicking the link. Or better yet, the Goods out screen could be a part of the mark as placed screen? Less warning messages across all of the transfer screens. Auto saves after every quantity/item change. These may seem like small changes, but I think this would relieve many mistakes with in-completed transfers and would streamline the process.

We go into sale once a year and in the last sale the wizards were a disaster. Started the sale reduction wizards at midnight, and it took 15 HOURS for them to change prices and makes us go into sale. Each wizard took 5 mins each. Please find a way for bulk wizarding to speed up. I don't want to do another allnighter to make sure my products are all reduced by 9.00am shop opening. (not 3pm like last time)

It would be handy if we got to see a preview of what was to be made obsolete, as the button says preview but only gives a quantity which dosnt really help, the confrimation box says "are you sure you wish to contine" but how would you know if your sure if you dont know what is being made obsolete

In a purchase order there are some columns which we do not use, such as Line Weight pounds and ounces. It would be really handy if you could add in Column selector/hide to make better use of the screen space and easier to view.

With the unreliability of the cost pricing on SIM, it would be helpful to be able to set cost prices using margin.

We have several instances where due to changes in product lines, updated products, discontinued items, etc. when we order an item, the supplier substitutes it for an alternative product that is in all appearances an equivalent. Whilst it is possible to open the original order, delete the old product, create a new item for the product now received, add this to the order and then quick scan it, that is a very slow and tedious process. What we need is a simple method to select the non-supplied item and select a 'substitute' button, which does all those steps for you. There may be a bit of tweaking to allow options such as: substitute missing item for newly created item with same specs and move missing item to inactive. substitute missing item for new equivalent product, so create new item, but keep missing item as active substitute missing item for existing alternative product (e.g. same item but higher quality, different colour, etc. and therefore different part code)