eCommerce Website

I feel this the 'update billing address' should say 'change delivery address' as it is confusing the customers

Following discussions and a previous canny post: We would like to propose a change to the email message that is sent immediately to customers. Currently it says: “All of your items are available for immediate collection from your chosen collection location.” We believe a better phrase could be used as we let customers know when their order is ready, preventing wasted journeys, and allowing staff to resolve any stock issues quickly and efficiently. Some suggestions: "All of your items will shortly be available for collection from your chosen collection location.” "Please wait for the store to confirm the stock is ready before travelling, and remember to bring ID and your payment card with you." "We will contact you as soon as the order is ready to collect, remember to bring ID and your payment card with you" "Please wait for the store to confirm the order is ready before travelling" "This order will be available to collect soon, please wait for the store to contact you before travelling"

Massive functionality conflict that results in saleable items that are part of an assembly, yet available as a stand-alone item not appearing on the website.

There is a current trend in subscription purchases. Whether it is a box of random items or an item that is perhaps consumable and needed on a recurring basis (i.e. food supplements, pet food etc). We have for many years wanted customers to sign up to a subscription for items such as horse supplements, pet wormers, pet food etc. Benefits of subscribed purchases: Forecasting of inventory made easier. Securing customer loyalty and repeat business Less need to discount to gain the repeat business Easier to plan goods out demand. I understand this is a complex development but think there is huge opportunity here. Here is a recent article about it: https://www.retailgazette.co.uk/blog/2020/08/is-subscription-based-retail-the-future-of-shopping/ Here is an integration from another platform that goes in to detail about the functionality: https://apps.shopify.com/recurring-orders

Currently when a Find & Filter Priority Item sells out it remains as a Priority Item even though it is unavailable to purchase. It would be great if this dropped off automatically to the bottom of the page where normal out of stock products sit.

I've just discovered/noticed that the short description has gone from all the product pages above the product name. Having rung up thinking it was an error/glitch, only to be told its been moved into the image bar in a black box with 3 dots in the box. I saw the black box and thought it was an image error so rung about that as well. Maybe its not so important for the short description to be where it was before, but now its gone its created a huge unsightly white space between top of the page and the product name. Also just noticed some of my product videos have also moved into the image bar in a way of a Blue box with a White triangle and some of my product videos have stayed lower down under the product information as before.

I believe that this option was previously available and has now been discontinued. But would it be possible to add a custom message either in the basket or at checkout? My initial purpose for this is to direct customers who purchase certain items to select the correct delivery option. It could also be further used to up-sell, send seasons greetings, add reminders - (x amount of shopping days until Christmas - or bank holiday opening hours) - or simply personalise the customers shopping experience.

It would be great to enable the ability to scroll through the Related Items product recommendation carousel which sits on product pages. Currently it only displays five products which is fairly limiting and from experience a scrolling option tends to drive greater engagement.

Hi - I believe this is a platform wide change. A recommendation from a recent Tech SEO audit suggested that whilst our schema is good - we could do the following: Take out duplicate organisation schema and add a sitelinks search box - https://developers.google.com/search/docs/advanced/structured-data/sitelinks-searchbox

Can you integrate the Green Commute Initiative into the ecommerce platform in a similar way to cyclescheme?